Our Software as a Service (SaaS) platform improves gas, electric and water utilities customer service, field communication and analytic capabilities.
The Utilli multi-channel SaaS platform suite enables gas, water and electric utilities to take charge of customer relationships through secure, adaptive and user-friendly technology that builds trust with customers. Utilities can now manage accounts anywhere, anytime by leveraging innovative mobile technology that provides:
We are a forward-thinking company and a globally diverse team passionate about delivering change to a traditional industry. Our team of experienced software developers and innovators are focused on creating industry-leading products. Using these products, utility decision makers are empowered to address two major pain points – customer service and behavioral change. By making software simple, we have created a suite of solutions that make customers lives easier, drive increased satisfaction and engagement while building loyalty.
As Chief Executive Officer of Utilli, Faisal Naipal brings a wealth of experience advising utility customers on software solutions, including expertise in enterprise SAP implementations. Faisal is responsible for the growth of the company and the acquisition of strategic assets that enhance Utilli’s product offerings.Read More
Our Chief Technology Officer, Ali Saberi, has always been an entrepreneur at heart. After spending close to a decade at leading consulting firms such as PWC and Ernst & Young, he decided to apply his knowledge and expertise in the gas, electric and water utilities and embark on his own journey to build Utilli into an industry leading technology company.Read More
Read about the latest Utilli news, including product launches, initiatives and announcements. Included are our expert insights into the utility industry and how we are developing solutions to improve the bottom line for decision makers everywhere.
With technology changing in the energy marketplace, customer experience is becoming a key component in the utility industry. Utilities are facing greater competition stemming from distributed generation and smart grid….read more