Take Charge of Your Customer Relationships

Our Software as a Service (SaaS) platform improves gas, electric and water utilities customer service, field communication and analytic capabilities.

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[   Decision Making Just Got Easier   ]

The Utilli multi-channel SaaS platform suite enables gas, water and electric utilities to take charge of customer relationships through secure, adaptive and user-friendly technology that builds trust with customers. Utilities can now manage accounts anywhere, anytime by leveraging innovative mobile technology that provides:

  • 24x7 availability

    Customers can pay bills, request service, analyze usage and manage accounts at any time
  • Reduction in call center expenses

    Reduce calls with automated dispute management, outage reporting, start/stop/transfer and more
  • Increased security

    Multi-layered approach to security including infrastructure, application and data protection
  • Increased adoption for customer interaction

    Improve customer satisfaction by making communication easier and more efficient
  • Our platform offers over 250 features that drive efficiency and increase customer satisfaction.

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[   Our Story   ]

We are a forward-thinking company and a globally diverse team passionate about delivering change to a traditional industry. Our team of experienced software developers and innovators are focused on creating industry-leading products. Using these products, utility decision makers are empowered to address two major pain points – customer service and behavioral change. By making software simple, we have created a suite of solutions that make customers lives easier, drive increased satisfaction and engagement while building loyalty.

[   Latest News   ]

Read about the latest Utilli news, including product launches, initiatives and announcements. Included are our expert insights into the utility industry and how we are developing solutions to improve the bottom line for decision makers everywhere.

How Utilities Can Engage and Retain More Customers In a Shifting Marketplace

With technology changing in the energy marketplace, customer experience is becoming a key component in the utility industry.  Utilities are facing greater competition stemming from distributed generation and smart grid….

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Utilli launches new website

Welcome to the new Utilli.com. Please check back soon for more news and updates. If you have any questions, please contact us at info@utilli.com to learn more.

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[   Let’s Talk   ]

We’re ready to help! Please contact us using your preferred method below. We look forward to learning how we can help you take charge of your customer relationships.